Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us when you submit a case, create an account, or contact us. This includes your name, email address, phone number, and details about your fraud case.
2. How We Use Your Information
We use the information we collect to provide our investigative documentation services, communicate with you about your case, and improve our services. We do not sell your personal information to third parties.
3. Information Sharing
We do not share your personal information with third parties without your explicit consent, except as required by law or to protect the rights and safety of our clients and the public.
4. Data Security
We implement industry-standard security measures to protect your personal information. All data is encrypted in transit and at rest. We use secure, reputable cloud infrastructure providers.
5. Data Retention
We retain your case information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at cases@reclaiminvestigations.com.
7. Cookies
We use essential cookies to maintain your session and provide our services. We do not use tracking cookies or third-party advertising cookies.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at cases@reclaiminvestigations.com.